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Communications and Marketing Manager

Employer: Pharmacycle Pty Ltd

Location: Australia. Hybrid, with regular time in office (Sydney or Melbourne base preferred).

Employment type: 3 to 5 days per week. Permanent.

Reports to: General Manager

Direct reports: Marketing Coordinator

Salary band: 110k-140k

Pharmacycle talent pack by Afonso Firmo

About Pharmacycle

Pharmacycle is the only end-to-end blister pack recycling program in Australia. Collection through to logistics, separation, and recycling, all done in Australia. Since July 2022 we have recycled more than 170 million blister packs across 1,000+ active collection points, with 100% of collected material diverted from landfill.

Australians use around 2 billion blister packs a year. Almost all end up in landfill. We are the national program changing that.

We are backed by a coalition of committed shareholders and an active board. Our streams are growing beyond blister packs to inhalers, epipens, and medical injectables.

Our ambition is to make Pharmacycle synonymous with recycling in Australia the way Heinz belongs to barbecues and Bunnings belongs to weekends.

About the role

This role leads the brand, communications, and partnership function at Pharmacycle at a moment of strategic shift.

For the past few years, marketing has operated primarily as a sales-support engine. It has produced volume, but not category authority. The board has agreed to move to a brand-led and partner-amplified operating model. Our biggest opportunity is not growing our own audience from scratch. It is activating the audiences our partners already have (councils, pharmacy banner groups, retail chains, healthcare networks, and pharma partners), and building national category authority through earned media, thought leadership, and executive visibility.

This role owns that shift. You will define how Pharmacycle shows up to every Australian and every organisation that talks to them.

What you will own

Brand and strategy

Develop the annual communications strategy and 12 month integrated campaign calendar. Own the brand narrative, messaging architecture, and creative direction. Set KPIs for the function and report progress to the board.

Partnerships

Lead partnership strategy and activation with councils, pharmacy banner groups, retail chains, healthcare networks, and pharma partners. Build joint campaigns that work for both sides. Establish partner marketing planning cycles measured in quarters, not weeks.

Earned media and thought leadership

Build journalist relationships across sustainability, pharmacy, healthcare, and general news press. Place opinion pieces and by-lined articles. Manage awards submissions. Position Pharmacycle leadership at industry conferences, sector events, and in policy conversations, including on product stewardship.

Campaigns and activations

Design and lead time-bound campaigns tied to cultural moments (National Recycling Week, Plastic Free July, World Environment Day, and similar). Anchor each campaign in a single hero asset built for partner co-marketing from day one.

Team and function leadership

Manage the Marketing and Communications Coordinator. Set clear direction, KPIs, and quality standards. Manage relationships with specialist external suppliers for hero video production, PR, and design where in-house capacity is not the right fit.

Marketing systems and infrastructure

Ensure the marketing toolset (EDM platform, social management, NetSuite CRM, analytics) is used strategically and reports meaningful outcomes. Work with the finance and operations functions on integration where marketing intersects with sales and reporting.

Board and executive engagement

Work directly with the board on strategic direction. Contribute to executive communications, investor and stakeholder engagement, and long-term category positioning.

What we're looking for

Essential

  • 3+ years in senior brand, communications, or marketing roles, in-house or agency
  • Demonstrated experience building and running partnership and co-marketing programs
  • Strong strategic planning capability, including annual planning and campaign calendar ownership
  • Track record of earned media outcomes, PR relationships, or thought leadership programs
  • People management experience, ideally including managing a coordinator or executor
  • Comfortable working with an active board and shareholders

Preferred

  • Experience in sustainability, waste, recycling, healthcare, pharmacy, or local government sectors
  • Existing journalist and media relationships in Australia
  • Experience with product stewardship, extended producer responsibility, or similar policy environments
  • Comfortable on camera and in front of executive and industry audiences

How you show up

  • You think in campaigns and quarters, not posts and weeks
  • You are as comfortable in a council chambers as in a pharmacy back office
  • You can hold a strong strategic view and still get into the detail when it matters
  • You have opinions about what good looks like and can defend them
  • You care about the mission, not just the job

What you'll walk into

  • A national footprint already active in 1,000+ locations
  • Existing content assets, video, and story angles ready to be amplified
  • Active partnerships with councils, retailers, and pharmacies
  • A board that has committed budget and is aligned on the strategic shift
  • A Marketing and Communications Coordinator to lead
  • Access to specialist external production for hero campaigns
  • Direct working access to shareholders with deep expertise in sustainability, waste, and communications
  • The chance to shape how a country perceives recycling

Reporting and structure

You report to the General Manager. You manage the Marketing and Communications Coordinator directly. You work closely with the Strategic Sales Manager, Program Lead, and shareholders.

How to apply

Send us:

  • A short note (no more than one page) on why this role
  • Your CV or LinkedIn profile
  • One example of work you're proud of that involved comms, partnerships, earned media, or category building

Applications to: afonso.firmo@pharmacycle.com.au

Shortlisted candidates will meet the General Manager and the shareholder representative on the marketing working group.

Pharmacycle is an equal opportunity employer.

We welcome applicants from all backgrounds and experiences.

Support

Frequently Asked Questions

Can’t find the answer you’re looking for? Please chat to our team.
What is Pharmacycle?

Pharmacycle is Australia’s first and only end to end recycling program for household and commercial medicinal blister pack waste.

It is the quick and easy way to recycle empty medicinal blister packs. Best of all, it’s completely FREE to drop off at a participating pharmacy. You can find your nearest drop off location here.

How is Pharmacycle funded?

Pharmacycle is a voluntary recycling program, funded by participating pharmacies, industry sponsors and government organisations.

Why is Pharmacycle unique?

Pharmacycle is a complete end-to-end solution for the recycling of medicinal blister packs. Pharmacycle manages all of the collection, logistics and processing of blister packs, providing full transparency and traceability.

Using specialised recycling technology, located right here in Australia, Pharmacycle ensures that blister packs collected for recycling are actually recycled.

What happens to the blister packs after collection?

Collected blister packs are transported to our processing facility located in Sydney.

Each box or bag received at our processing facility is checked in and weighed allowing us to track and report on performance across our network of public drop off locations and participating organisations.

Once weights have been recorded, the contents of full boxes/bags are emptied onto a sorting table for a visual quality control check.

Any contamination, such as residual medication still in packaging, paperboard packaging, or non-accepted packaging is removed and managed accordingly (recycled where possible). Any residual medication that is identified is removed and placed in a sealed container, which when full is sent to an appropriately licenced facility for disposal.

The empty blister packs are then put through a series of mechanical recycling processes to separate the aluminium foil/seal from the plastic blister. The steps include shredding, grinding, air-density separation, and finally electrostatic separation.

Once separated the aluminium and plastic material is kept in bulk bags until enough material is ready to be sent to end-users.

Why do we need Pharmacycle?

When it comes to items that Australians wished they could recycle, blister packs top the list. However, as blister packs are made of different materials, including plastic and aluminium, they cannot be recycled through kerbside recycling.

This means that every year, hundreds of millions of blister packs are either sent to landfill or incorrectly placed into kerbside recycling, contaminating other materials streams.

For blister packs to be recycled, they first need to be collected in sufficient volumes to warrant the use of specialised recycling technology. Pharmacycle provides the mechanism to achieve this, making the wish to recycle blister packs a reality.

Australia's only complete blister pack recycling solution
hello@pharmacycle.com.au
1800 344 003

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